1. Who we are
BA Hub is run by Hublinko Limited, a company registered in England and Wales (company number 17347578) ("we", "us"). By using this site you agree to these terms. If you don't agree, please don't use BA Hub.
2. What BA Hub is for
BA Hub gives you learning tools for business analysis: simulated projects, diagramming, a whiteboard, note taking, document templates, mock interviews and a CV builder. Some parts are free with an account and some are paid. Features may change as we improve them.
3. Your work and your account
- Everything you create in the tools (diagrams, documents, notes, portfolios) is yours. We claim no ownership of it.
- When you're signed in, your simulation work is saved to your account. Some tools also keep a copy in your browser, and clearing your browser data can delete that copy. Export anything you care about.
- Your mock interview recordings stay on your own computer or phone. They are not saved to your account.
- Your account is for one person. Keep your sign in details safe and tell us if you think someone else is using it.
4. What's free and what you pay for
- Free with an account: Parts 1 and 2 of Project Maple, the scorecard and your plan, the preparation and first two questions of every mock interview, the workshop simulator, a taster of HubFlow, HubSketch with its starter boards, and HubNote without Themes. The CV Builder and the 21 templates are free for everyone, with no account needed.
- One simulation, £29: paid once. That whole simulation is yours to keep.
- Mock interviews, £29: paid once. All the mock interviews are yours to keep.
- A year of everything, £199: paid once, for one person. Every simulation, including new ones added during your year, every mock interview, and the BA tools. Your price is fixed for that year.
- More than one person: for employers, teams and training providers, we agree a price with you.
There is no monthly plan and nothing renews by itself. The price you see is the total, with nothing added at the checkout. Payments are taken by Stripe. We never see your card details.
Access codes: an access code gives you access for the time it states, with no card needed. When that time ends, your access stops and your account goes back to free. Nothing is charged.
5. Upgrading to the year
If you paid us for a simulation or the mock interviews in the last 30 days, we take what you paid off the £199 year price. If it adds up to £199 or more, the year is free. Use the same account you bought them on, and the new price shows at the checkout.
Once something you bought has counted towards your year, it can't be refunded on its own, because that money is now part of your year.
6. Refunds
- If you change your mind within 48 hours of a payment, tell us and we refund it, no questions asked.
- If you refund a year within 48 hours, you keep anything you bought before it.
- After 48 hours, your rights under the Consumer Rights Act 2015 still apply. If something is genuinely wrong, tell us and we'll put it right.
7. When a year ends, and keeping your account
- When your year ends, nothing is deleted. Your account goes back to a free account, and your work stays in it.
- Anything you bought to keep, such as a simulation or the mock interviews, stays yours.
- If you don't sign in for 2 years, we close your account and delete your work. We email you a month before this happens, and signing in once keeps your account open.
- You can ask us to close your account at any time.
8. Acceptable use
Don't use BA Hub to do anything unlawful, to upload harmful content, to try to break or overload the service, or to harass anyone through the chat. Don't share your account or pass on paid content or access codes. We may suspend an account that is misused.
9. Billie, Jo and the feedback you get
Billie answers questions you pick from a list on each page. On some pages, members who are signed in can also ask Billie for an AI answer. Jo's recorded voice guides you through the simulations and tools. Billie's answers, the mock interview feedback and any reviews of your work are for learning and practice. They may be wrong or incomplete, and they are not professional, legal or financial advice. Check anything important before you rely on it in a real project.
10. Live courses
Live courses run online or in person with Jo. A course only runs when the group fills. A deposit holds your place and comes off the course fee. The details, dates and prices confirmed when you book apply to that course. Registering your interest doesn't create a contract.
- Within 14 days of paying the deposit: you can cancel for any reason and get it all back.
- After 14 days: we keep the deposit, as your place is held for you. If we fill your place, we refund it. Or you can move it to the next date instead.
- If you've paid the balance: we refund the balance. The deposit is kept, unless we fill your place.
- If the course doesn't run: you get everything you've paid back in full, or you can move it to the next date.
To cancel, tell us. Refunds go back to the card or account you paid from within 14 days. The same rules apply if your employer pays.
11. Our liability
BA Hub is provided "as is", without warranties. As far as the law allows, we are not liable for loss of data, loss of profits, or indirect losses from your use of BA Hub. Nothing in these terms limits liability that can't be limited under UK law, or takes away your rights as a consumer.
12. Privacy
How we handle your personal data is explained in our Privacy Policy and Cookies policy.
13. Changes and contact
We may update these terms. The date at the top shows the current version. These terms are governed by the law of England and Wales. Questions? Use the contact form.